Paid

Smartlook

Smartlook is an all-in-one solution that helps business owners track user activity and identify their website problems using heatmaps and screen recording analytics. It is an advanced level user recording software that allows users to understand customer behavior by recording a video of each user that enters the site or product displaying and mouse movement, browsing, and clicks. Using this insight, businesses can pinpoint UX issues on their website and transfer the video to the relevant team for resolution.

The ultimate objective of the software is to helps businesses truly understand the behavior of their customers by recording all the users and events to track and analyze the behavior of any user retroactively. By combining video recording with even tracking, the software gives companies the ability to track and observe which features are used in the product and how often and which upsell works, and more. It gives users the ability to verify customer issues or bugs using video recording. The product team and testers can send instant insight about what went wrong to speed up identification or user pain and bug fixing. Smartlook is a comprehensive solution that comes with all the major tools and services to complete the experience.

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Smartlook Alternatives

#1 Apache JMeter

Free
0

Apache JMeter is another test management software for testing web and desktop applications. This software is specially designed to test the functional performance of web-based applications. Applications can be tested for both static and dynamic resources, enabling the developers to test heavy load, performance, strength, and reliability. Just like the other similar software it also offers simple and fast interface capabilities through which multi-threading can be performed. It is an open-source coding platform that allows the developer to create an application with a diverse set of coding options.

It let developers work as a community on the development of web application and share their coding with others. Additionally, using this tool the developers can download the code and make modifications to it according to development requirements. There is a list of key features that make it better than others such as compatibility with the web, multithreading framework, data analysis, dynamic input, and much more.

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#2 LinkTiger

Paid
0

LinkTiger is a test management software that helps users solve most common web problems, including research shows, broken links, customer dissatisfaction, bad corporate images and search engines, etc. It is an easy-to-use software that manages the validity of links on your website. It delivers powerful tools to web portal managers to help them find all the broken links and fix them before customers notice them. It has a powerful dashboard, and reporting capabilities are specially created for non-technical users, designers, programmers, and web admins.

One of the most interesting things about this platform is that it has some tools that check your entire web-based portals automatically and highlight all the broken links in web page views or source-code. LinkTiger includes prominent features such as easy to understand dashboard, crawler for your website, customization option, and much more. It has a wide range of subscription plans for Large firms and Enterprises.

#3 Qubit

Paid
0

Qubit is a digital experience delivery platform, helps you to understand visitor behavior, application performance and personalizes each step of the customer’s journey across all digital channels. It is similar to other software testing platforms but offers many new functionalities and features that make it more interesting and useful. The platform makes it easier to operate with data and is a feature-rich and market-centered solution for A/B testing, optimization, and analytics. It masters the three main key domains of successful digital experience: experience management, Data Management, and Analytics.

Qubit is also known as the world’s most advanced platform for building and maintaining customer records that are elastic and real-time. It enables adaptive targeting, that help in effectively managing customer relationship at scale and make it easier to understand if the customer needs a different experience on a day-by-day basis. All the data can be added and extracted into the software’s customer platform in real-time for better analytics and business intelligence. The platform used a variety of tools that deliver an exceptional customer experience consistently. Abandonment recovery, leading page optimization, recommendations, social media and visitor plus, marketing attribution, A/B, and M/V testing are also key features. All in all, it is a simple, fast and powerful testing tool for everyone.

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#4 PractiTest

Freemium
0

PractiTest is another software testing software that deserves the attribution of a revolutionist in the QA and Test Management Industry. It is a professional end-to-end QA management for your manual and automation testing. One of the most interesting things about this platform is that it offers a customization option and offers lots of advanced functionality that allows the users to create manual tests and organize them based on the cycles and sprints.

The software is also a winning solution when it comes to capturing and organizing requests. People love it because it knows extended visibility connects the team and keeps everyone focused on the same objective. Compared to the other similar software testing platforms, it is one of the best and feature-rich software that improves your idea and enhances it. PractiTest includes core features such as smart filters, time management, test management, 1 and two-way integration, manual testing, issue, bugs tracking, live support, tracking duration of test run and components, etc. With 30-days free trial and two professional and enterprise pricing plans.

#5 HP Quality Center

Free
0

HP Quality Center is one of the best quality management software solutions introduced by the HP Software Division of Hewlett Packard Enterprise with lots of capabilities acquired from Mercury Interactive Corporation. The platform offers software quality assurance such as requirement management, test management, and business process testing for applications and the IT environment. The software streamlines quality management processes via automation, thus accelerating the delivery of reliable, secure, and top-class applications. With the help of HP Quality Center software, businesses can cut downtime and reduce casts required to release the software applications.

It also helps to minimize the risks, defects, and product errors. It is a simple but powerful tool for those who want to develop a professional web-based portal or mobile-based applications. The software includes core features such as requirement management, automated testing, enterprise synchronizer, test and defect management, agile testing, developer collaboration, etc.

#6 Omnium Lite

Paid
0

Omnium Lite is a cloud-based DevOps and test environment management platform offered as the Saas is built to automatically organize, capture and determine usage and scheduling patterns of non-Production Test Environment within the organization. It basically functions as the test virtual server and test environment booking system designed to capture, in an instant, all the details of every environment within the user’s enterprise, including software-built level information, environment, and server information, among others. It comes with the best features to allow faster and stable connection and integration with multiple TestOps and DevOps tools such as Atlassian Jira and Bamboo, Amazon EC2 and Kubernet, etc.

The platform provides a single source of truth and builds versions on all environments. It also impacts the delivery of the projects. Productivity increases, and the quality of work is greatly improving enable DevOps and TestOps team to deliver the service, application, and system that meet to execute the expectations system. Capture details of the environments in your enterprises, capacity management, book/allocate the environment, and raise a request for the environment are core features of the platform. Omnium Lite has two different plans Shared Tenant and Unlimited User License; both are different features and prices.

#7 test IO

Paid
0

test IO is a bug tracking solution that helps small businesses, large enterprises discover bugs and retrieve details. This information can be used to formulate a better solution. Like other similar software, it is also cloud-based and can be integrated with the exciting environment using an API. This tool is available to use on multiple platforms and offers both cross-device and cross-browser features. It allows developers and testers to find out if their website or mobile application works seamlessly on all the platforms. With the help of these platforms, the developer can easily their products and generate a bug report.

This report contains all the detailed information on the exciting issues. The great thing about this platform is that it offers screenshot features to understand the bugs better. test IO delivers test types for multiple solutions such as exploratory testing, test cases, usability testing, etc. This platform came as an alternative to HP LoadRunner but introduced many new features that make it better than others. Some of its key features are security tests, cloud-based solutions, cross-drive, case-based QA and data export, import, etc.

#8 AccuRate

Paid
0

AccuRate is comprehensive test automation too developed for DevOps and Agile environments. The software helps the application developers and testers overcome multiple issues and problems that hinder development and delivery, including multiple platforms and versions of OS (operating systems) and several screen sizes and devices. It provides users with a powerful test automation solution that they can implement across multiple mobile platforms and desktops browsers in real-time.

The software delivers testing and DevOps teams with the set of rich features for test execution and management using data-driven and keyword driven testing capabilities. AccuRate also includes key features such as an all-in-one test script, Cl servers, defect management, reusable work, on-premises device, etc. It is a simple, fast and user-friendly interface that makes it more interesting. Try it out, if you really want to test their idea.

#9 Applause

Free
0

Applause is an all-in-one market solution that equips companies to offers a premium digital experience to their customers by creating usable applications. It is an advanced testing tool that completely tests products, including performance and technologies. The tools work on multiple platforms including, desktop, mobile and digital websites, etc. With the help of this software, companies can conduct crowd testing, which allows obtaining real results and insights with professional testers.

Applause give you the direction or impetus to create the application that would satisfy the consumers, making the complete app development process a success. It is one of the best alternatives to HP LoadRunner. It offers some new testing solutions to automation, localization, beta management, and functionality that also offers an incredible testing capability for applications. It is made for professionals who want to create bug-free applications or web-based platforms. The software includes core features such as test automation, accessibility testing, functional testing, load testing, mobile SDK, etc. All in all, it is a simple but powerful tool that tests software.

#10 Omniconvert

Paid
0

Omniconvert is another software testing tool that integrates three major aspects of conversation: web personalization, A/B testing, surveys, etc. The tool is specially designed to help businesses understanding their consumer while significantly improve their conversation rate simultaneously. It provides businesses and consumers with the bridge they need to enhance the conversation. Surveys allow clients to send feedback which gives businesses high-value quality insights to implement data-driven optimization processes.

Omniconvert is simple but powerful software that gives you the platform to test your ideas driven by high-quality data and leads effectively. Segmentation, personalization, A/B testing, Surveys, and analytics are the most prominent features of the platform. Business features will find it easy to start and keep meaningful conversations with their consumer base with its survey features. Just like the other similar platforms, it also has three SMB and enterprise plans such as Basic (Free), Gold ($59/monthly), and Platinum (Enterprise $1,899/monthly).

#11 SoapUI

Freemium
0

SoapUI is an open-source web-service testing tool for SOA (service-oriented architectures) and representational state transfers. Its functionality covers web service inspection, development, invoking, simulation and mocking, load and functional testing, compliance testing, etc. It is also known as one of the best API testing solutions used by many renowned businesses to ensure the intended functionality of their APIs and protocol. With the help of an advanced set of capabilities, the software ensures that quality APIs are created by empowering the developers and testers through the open API framework.

These APIs work based on open-source code and methodology, which means all the code is freely available for all the creators for further editing and improvisation. This framework also enables the developer freedom to use the advanced software without any restraints. SoapUI is an excellent alternative to HP LoadRunner and offers lots of similar services with some new features. The most prominent features are Security testing, analytics, easy REST setup, Ecosystem, load testing, actionable metrics, etc. With a simple and user-friendly interface. Overall, it is a great test tool for all professional developers.

#12 HP LoadRunner

Free
0

HP LoadRunner is an all-in-one software testing tool from Micro Focus. It is used to test software, measuring system behavior and performance under load. The platform can simulate thousands of users concurrently using the software to record and late analyze the performance of key components of the software. The testing software enables the users to test robust internet applications, ERP, Web 2.0 technology, CRM applications, and legacy applications. With the help of this platform, the users have this full image of their system’s end-to-end performance that allows them to view the complete application and identify the issues before going live to ensure that the new application or upgrade has met performance requirements.

It also brings down expenses related to hardware and software by precisely forecasting application capacity and scalability. It has used all the advanced functionality to support a vast selection of applications, which means the developers can test their various applications such as mobile, Ajax, HTML 5 and Java, etc. HP LoadRunner includes core features that make it better, such as Mobile testing, cloud testing, support of a huge amount of apps, continuous testing and cause analytics, etc. It has three different editions; each one has its own price and features. Do try it out; HP LoadRunner is one of the best software testing tools compared to the others.

#13 Low Orbit Ion Cannon

Free
0

Low Orbit Ion Cannon (LOIC) is an open-source network stress testing and attack application developed in C# that Praetox Technologies initially created. It performs a DoS attack on the target sites by flooding the server with the TCP and UDP packets to disrupt the server of a particular host. It is an advanced type of software that has lots of new features and functionality.

Low Orbit Ion Cannon is a powerful software that allows users to test any website without limitation. Users have used it to join voluntary botnets. It is an independent JavaScript version known as JS LOIC. Security, security test, customization, add new code, user-friendly interface are a few of its features.

#14 Locust

Free
0

Locust is an open-source load testing tool specially made for that developer who wants to test their ideas. It supports running load tests distributed over multiple machines and can, therefore, be used to simulate millions of simultaneous users. It is a simple but powerful user load testing tool with many advanced tools and functionality that enhance your application. It is completely event-based software that supports thousands of concurrent users on a single machine.

One of the most interesting things about this software is that it offers customization options that allow users to create and add their own code to check its performance. Locust includes core features such as test any system, web-based user-friendly interface, distributed and scalable, write scenarios in plain old python code, and much more. Overall, it is one of the best and easy-to-use user load testing tools compared to the others.

#15 AB Tasty

Paid
0

AB Tasty is another testing software for boosting conversation on websites, test mobile sites, and mobile applications that offer content personalization. The software enables validating ideas to achieve organizational goals more effectively and efficiently. It empowers testing different ideas easily and quickly to figure out what works best. It delivers an enhanced user experience and ultimately better profitability. Compared to the other similar test software, it offers some new and advanced functionality that makes it better than others. It simplifies the implementation of marketing tests without requiring the help of IT professionals.

Users can easily test their optimization ideas and benchmark their impact on different performance inductors such as registration, purchase rate, and based on the actual figure rather than mere guesses. One of the best things about this software is its customization option for marketing messages and creating personalized interaction with the audience. DMP integration, Audience segmentation, smart reporting, analytics, predictive marketing, and app personalization are the most prominent software features. AB Tasty has three different plans such as starter, plus, and enterprise. Each one has its own features, and prices try it out.

#16 Optimizely

Paid
0

Optimizely is a marketing software that gives you that opportunity to create and personalized your business website and streamline user’s experience to boost your good reputation. It offers a simple to use platform for a wide range of businesses. Just like the other marketing software; it also offers lots of tools that increase their productivity and help you promote new products. It helps you to track down the user experience on the website through its efficient analytics. This particularly helps you to determine what’s good and what bed for your online portal is. With the help of this software, you can also reduce the bounce rate, drive more traffic, increase on-site time, and much more.

It will help you create better relations with your audience and deliver the service they would remember. To make it better than others, it offers a multipage testing feature that allows you to test your site’s page. Optimizely offers core features such as predictive analytics, a fully customizable platform, lots of developer tools, multi-domain support, and campaign management, etc. Standard, Business, and Enterprise these are the three price plan of the platform. Each one has its own cost and advantages.

#17 Smooch.io

Free
0

Smooch.io is a comprehensive software development kit that allows developers to build chat features into the apps and webpages. It is a flexible tool, and its REST API allows developers to build customized messaging tools into their deliverables efficiently. The platform works with Objective-C and Swift on iOS and is distributed in AAR and JAR formats for developers using Android Studio, Netbeans or Eclipse, etc. This plugin has a few options, including the script tag method, browser, and bower methods.

Its REST API enables communication with backend tools, effectively widening the potential application of Smooch.io. Compared to all the other similar SDK, it is much powerful and contains all the core services and features that make it better than others. Unlike other similar platforms, Smooch.io also offers integration with Zendesk Slack and HipChat platforms with some new options that make it better than others. Its other prominent feature includes multi-channel communication, API, mobile alerts, instant messaging, communication management, etc.

#18 Iridize

Paid
0

Iridize is an onboarding and engagement software solution that comes with features contextualized in-product guides. It is a comprehensive tool that automates a variety of tasks and helps you to engage more customers. The software comes to increase product adoption through interactive walkthroughs that match user needs. It is an ideal solution for SaaS onboarding, change management, employee training, and user engagement. With the help of this software, vendors can easily integrate it into their solutions.

Compared to all the other similar solutions, it is quite simple and easy to deploy and does not require any coding or IT skill. Iridize is commercial software and has multiple price plans; each has its own specific features and cost. Its most prominent feature includes a personalized guide, onboarding widget, visual analytics, embedded forms, user activity, help widget, and much more. There is also a feature that allows businesses to implement organization systems like CRM, ERP, and HRM to set up a self-help process that makes it better than others.

#19 Toonimo

Paid
0

Toonimo is an audio-visual guidance solution to your website by engaging digital walkthroughs. It is a SaaS platform that allows organizations to add an overlay of the human voice and customized graphical coach marks to engage more visitors, showcase key services, and guide users through website funnels. The software offers a complete analytics dashboard to track user engagement and conversions. One of the best facts about this solution is that it personalizes the web-user experience, encourages self-service, increases conversion rates, and enhances user engagement.

Businesses are constantly struggling with the ongoing challenges of high customer service costs to deliver support to their online users and lose out on potential sales revenue due to complicated online processes. Toonimo also allows organizations to increase sales, reduce costs, and personally guide online sales processes, onboarding a user, or completing a form. It simplifies the user experience with a digital concierge-like walkthrough experience. It also has a quite simple and easy-to-understand dashboard where you easily access all tools and features. Its most prominent features include are an API, A/B testing, activity dashboard, behavior tracking, customer segmentation, etc.

#20 Whatfix

Paid
0

Whatfix is a simple yet powerful digital adoption software solution that helps businesses deliver modern and easy onboarding and effective training to users through contextual content shown at the time of need. The in-app software content, such as walkthroughs and self-help, provides personalized user journeys to drive productivity and engagement. It is also known as a digital adaption solution designed to simplify your users’ adoption journey through the targeted, personalized details while collecting insights you can use to drive more effective software use.

One of the most interesting facts about this solution is that it offers an advanced level of user-interface customization with a range of exciting tools that allow users to change colors easily, add buttons, images, and much more. Unlike others, it also has user-level tracking system that complete adaption solution for all size of businesses. Whatfix’s most prominent feature includes analytics, self-hosting, API, multi-device support, and much more.

#21 JumpSeat

Paid
0

JumpSeat is an open-source guidance and engagement platform that allows the creation of guided walkthroughs over interfaces. It is specially designed to assist with onboarding and app-specific training and ongoing support without requiring technical resources to create training materials. The best thing about this solution is that it provides step-by-step instructions to users created to present information at the exact time required. Guides and courses on this platform can be aligned with user roles that serve up relevant walkthroughs to users based on the apps they need to use and prevent access to application features for untrained staff.

Compared to all the other similar guidance and engagement solutions, it is powerful and offers rich media, including videos and links. There is also a feature that allows users to track learning and compliance. It also offers a user management solution that makes it better than others. Its core feature includes branching guides, rich media integration, quiz creation, checklist, usage tracking, user feedback collection, compliance tracking, etc.

#22 Ranorex

Free
0

Ranorex is a toolset for the testing of desktop, mobile, and web-based applications. The best thing about this software is that both technical and non-technical users can use it for testing and is easy to use.

The software has a full set of tools that provides users with easy access to code automation and makes it possible to automate tests for the most challenging applications. Ranorex focuses not only on the automation process but also on the application development. The tests reports of the software are very comprehensive as they contain different charts and detail of current and previous tests.

Ranorex allows users to conduct tests on different applications, and with drag and drop integration, it enables them to conduct script-free tests. Because of its simple and easy user-interface, it is considered one of the most friendly test automation tools. The smart identification feature of the software automatically detects any change that occurs in the interface. According to user reviews, the customer support of the service is high quality and quick.

#23 Appium

Free
0

Appium, an open-source automation framework used with the testing of hybrid, native, and web apps and provides the web driver protocol to drive the iOS and Android apps. The benefit of using this software is that it has no dependency on the operating system of the mobile device as it has its framework and setup.

Appium executes the command on the mobile devices through command and connection requests received from the clients and generates a response in an HTTP form. The software is cross-platform, supports different programming languages, compatible with many testing frameworks, and is designed specifically for mobile automation.

The software uses any built-in browser on the android and iOS platforms and integrates with continuous integration servers to ensure better results. The platform provides testing services for both physical devices and emulators. It does not require any code recompilation of the apps, and all this makes it a useful tool for automation testing.

#24 Test Studio Mobile

Free
0

Test Studio Mobile is a testing app for mobile applications, and once tests is created, it allows users to applied multiple devices and operating systems. The software has a point and clicks functionality that allows users to replay complex mobile testing functionality. The platform also allows the user to test against any amount of devices as he wishes.

Test Studio Mobile has different connecting agents like Web connection, USB, and Wi-Fi connections. The software provides testing services on various apps like native apps, hybrid apps, web apps, native scripts, and Xamarin apps.

This desktop application has some key features like Project explorer, Test explorer, element explorer, step builder, etc. The software supports some approaches while testing the mobile apps like coded tests support, test line execution, mobile execution, and Test Studio Mobile recorder. Thus, with a simple user-interface, this app helps the user to create highly maintainable automation tests.

#25 TestDroid

Free
0

TestDroid is a software developed by Bitbar Technologies Limited to test Android and iOS devices with the help of automation tests and remote manual testing. The software helps the users in transforming their developments and maximizes the compatibility of the device.

The software comprises different types of products such as Cloud that provides fully automated testing to the users. It also offers an Enterprise feature that gives an in-house testing environment. Moreover, Testdroid Recorder, another product of the software, provides automation to the manual testing efforts of the users. The dashboard of the software contains projects, reports, and device groups.

With the help of this software, the developers can validate each code, fix a bug, build complex test scenarios for different apps and games, and can also record the tests. When the test is completed, the Testdroid Cloud presents all the information about the performance of the application on the user interface in the form of the screenshots and detailed log,

#26 TestObject

Freemium
0

TestObject is a cloud-hosted service used for testing applications of mobile devices having iOS and Android systems handle by Sauce Labs. The app has both kinds of testing platforms, such as manual and automated. Manual testing can be done through different functions like rotating the screen or using the GPS; however, automated testing is performed by open-source frameworks like Appium and Espresso.

The platform provides reporting on all kinds of testing form screenshots to bug logs. TestObject allows users to perform remote and manual testing on hundreds of real mobile devices. Furthermore, the on-premise testing solution of the devices is maintained by the TestObject Box. The product has complaint and equipment management, defect tracking, and document control features for quality management.

The software is effective for users like SMEs, enterprises, and startups and offers training through webinars, documentation, and online chat. It has both the free trial and paid version for its users.

#27 Ubertesters

Paid
0

Ubertesters is cloud-based testing and team management tool designed for the testation of mobile and web applications. The software goal is to make beta-testing affordable and simple.

The software has many features: team and activity tracking, crash and bug reporting, and collecting feedback. It has both in house and remote testing teams to achieve quality testing. The manager, from his dashboard, can see all the tests that have been done so far and would be able to drill down all the issues according to specifications.

The new video recording feature of the software allows the user to record their footsteps in testing and helps them to see what exactly happened before the bug occurred. The platform is integrated with the HPE mobile center for the development of a quality app, and relying on mobile developers can be eliminated through the automatic SDK integration. The software is being used by different agencies, SMEs, and startups.

#28 LaunchDarkly

Paid
0

LaunchDarkly is an all in one toggle management software that enables operational and development teams to deploy codes in no time from anywhere. The software-based on advance technology that permits automatic wrapping of codes that assure you to test new infrastructure in the production environment.

The software comes with many enterprise solutions and assists in marketing through modern tools based on robust technology. The software has many features to offer that are feature flags, integration, API, data analytics, SDKs, export, enterprise-grade architecture, and much more. LaunchDarkly is providing power experimentation and testing in the production at any scale.

This software highlighting with its digital transformation that modernizes developmental practices, and the in-depth documentation allows you to do the effective running of the program that is fast and reliable too. The software builds engineering teams to check central visibility and control, ship-in code, and test in production. LaunchDarkly permits easy implementation of the program that allows you to create the first flag in less time, and its start guide gives you direction for making up a sample app.

#29 TestLink

Paid
0

TestLink is an open-source web-based test management services providing platform, permits software quality assurance. The software is promoting all the advanced tools and services that allow robust and secure testing. This platform, with its in-depth documentation and guidance library, guides users for its practical usage. Testlink is available in a secure extension file that avoids any downloading procedure.

This software assists you in many ways, such as to test cases, test suites, test plans, test projects, and much more. The software is also facilitating you with the deep analytics and test reports to check the effective search with hotkeys. It is making quite stunners with its requirement and traceability reports as well as cross-project reports.

#30 Diawi

Freemium
0

Diawi is a useful tool that allows developers to deploy development directly to any mobile device. The software-based on robust integration automates the whole platform that, in turn providing enhanced deployments services. Diawi provides you with an easy-to-use deployment environment, and all you need to drag and drop IPA, APK, or zipped app in the field above. Then you will automatically get a link to send it to bloggers and users that allow them to download it on their mobile’s browser.

The software is dispensing a broad range of features that are one tap installation, privacy and protection, simple tools for device compatibility, links customization, increased upload size, and more services to add. The software is an effective solution for developers for the deployment of the applications that lets you save both time and money. It enables you to get basic knowledge about software usage and its installation through in-depth resources.

#31 BlazeMeter

Paid
0

BlazeMeter is a testing platform that helps the developers to ensure the delivery of high-performance software and to run open-source based performance tests easily. It provides all the functionalities which help the developers to achieve true enterprise-scale continuous testing. Users require no coding, and it offers selenium functional testing features.

The platform allows the users to use their intuitive UI to create tests in it or reuse their existing scripts. Moreover, the platform allows developers to simulate thousands of virtual users from more than fifty geo-locations. Furthermore, it helps the developers to continue to test all of their parts and system even if they cannot access it completely.

BlazeMeter allows the users to monitor all of their public and private APIs in no time and alerts them whenever an API is down. Lastly, it provides continuous and complete shift left testing to developers saves their time in maintenance of the testing system.

#32 Empirix

Paid
0

Empirix makes it easy for developers to build a network that will not fit them. Users use this solution for test automation, monitoring of network performance, and for assurance purposes. The solution enables companies to improve the experience of their customers and resolve the issues which are disrupting their communications.

The solution brings excellence to businesses, primarily in contact centers, and helps them in monitoring live deployment or handling the spike in calls. It performs different stress tests and active monitoring of customer and employee engagement through the company’s web portal. Users can measure real-world performance against business needs to emulate both devices and human behavior to ensure the customer experience.

Empirix provides unparalleled industry expertise that reduces the time-to-market for IoT services and helps in managing the performance of IoT applications. It allows companies to build trust to gain customer satisfaction and helps in getting to the real cause faster.

#33 Cobalt.io

Paid
0

Cobalt.io is a platform that helps users in meeting their security challenges and offers the data, talent, and technology for that purpose. The platform comes with a dashboard that allows users to gain insights and an intelligent overview of the whole program. Moreover, the customers and the protection of their data is the main priority.

The platform comes with a complete workflow to fix all the penetration testing and vulnerability assessments throughout the organizations. It offers two-factor authentication to keep everything secure. It has a collaborative feature that allows users to ask the pen-testers directly if there is an issue with the solution.

Cobalt.io comes with a smart filtering feature that allows users to give their reports both high and low signals. The reports help the users to view all the findings clearly and take action accordingly. Lastly, users get to view the visual summary of the vulnerabilities at a glance.

#34 Apptentive

Paid
0

Apptentive is an all in one mobile customer feedback solution that allows you to make better decisions with actionable feedback. Powerful Voice of the Customer solution, you can capture invaluable feedback to take rapid action to win back customers and activate fans at a scale. You have a better collection process across your mobile channels that will help you track customers’ voices and evaluate better with the shifts sentiments.

Act accordingly on feedback based on the sentiment that will enhance retention and make customer-centric product decisions. There are multiple features on offer: online access, onsite management, Kiosk support, Point of sale, enrichment, integrations, retargeting, API integrations, exporting options, executive insights, application health, fan signal, and much more form the single software solution. Furthermore, Apptentive makes things more comfortable with its solution providing fast time to value, enriching customer data, and accurate targeting and measurement.

#35 Heap.io

Paid
0

Heap.io is a smart analytics platform that features support with the product and marketing and helps teams craft rich digital experiences to multiple conversions. You have all the customer data. There are automated tools for you to transform that data into action, which means you have better decision making capability that improves the performance.

Whether you will get feedback on the type of devices, button clicks, sales funnel, users by segment, and form submit with Heap, and you can do them with ease. The platform is surfacing reliable support to you with the complete dataset, which permits you to interact with the product ultimately, with no need for code and no need to device what to track. You can improve the customer journey by reasonable means with activation, acquisition, retention, revenue, and referral. Furthermore, Heap is dong extensively good for vendors requiring writing track, combing mobile and web visits to a single user identity, and provides powerful integrations to import data from tools.

#36 Nicereply

0

Nicereply is a smart and easy to use customer feedback platform that allows you to create and send a vibrant one-click survey to measure customer satisfaction. The software gives you a reliable way to continually work to better your customer satisfaction, which means teams can produce the results according to customer satisfaction. You have the customer effort score feature that will measure your customer’s effort when dealing with you; for this, you have CES to find the issues and remove all the frictions.

You can capture all the customers’ insights, whether they are satisfied, loyal, advocacy, and more with Nicereply. Nicereply is dispensing complete customization tailored to your surveys with themes, customized color and logo, and more without any programming skills. The software provides multiple features to you in signature surveys, instant ratting, mobile-ready surveys, NPS campaigns, color themes, branding, custom survey domain, multiple sync options, dashboards, leader boards, rating fee, reports histograms, trend charts, and more to add.

#37 Instant bug

Paid
0

Instant bug is an insights provider software platform that allows shipping quality applications with real-time contextual insights. The platform permits mobile teams to have comprehensive bugs and crash reports, performance monitoring, and, more importantly, real-time user surveys and feedback.

You have instant feedback on your development and if there are some issues with the application are there, you can ultimately identify and resolve even the severe cases. You have a plus point with the application monitoring, which means users will have no complaints at all over the application usage. Instant bug is surfacing all the useful insights that allow you to make effective decisions to change accordingly. There are multiple features there for you to receive console logs, network logs, visual reports, easy debugging of real issues, contextual mobile surveys, maintain existing workflow, project management, and more to add.

#38 Alchemer EFM

Paid
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Alchemer EFM is an intelligent enterprise feedback management system that allows people to take action through the method they used in their day to day routine. This system provides accurate customer feedback that will let teams resolve issues and deliver a rich user experience, and you will surely see tangible results. The software is kept on accelerating the process, which means you have a more reasonable means to create and deploy the system you need.

Alchemer EFM gives you multiple capabilities like customizing and optimizing your survey building, optimizing distribution for maximum response, and building surveys with the best data. There is also a possibility of the integrated feedback to weave Alchemer EFM into the system currently using the people. Furthermore, you have multiple reports like standard configuration reports, customer reports and dashboards, automated individual and dashboard layouts, automated individual assessment, custom insight reports, and tableau dashboard workbook.

#39 Bstriker

Free
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Bstriker is a simple management software that helps plan and structure testing activities for applications across different Windows, Mac, and Linux platforms. The agile framework can be implemented easily with static and dynamic testing, and results can be obtained in real-time. The complete development process can be coordinated through this platform, and the quality of the application can be ensured in every step. It is an excellent platform that makes it easier to work according to timeframes and events as the process is automated.

Bstriker is one of the best alternatives to HP LoadRunner and offers lots of similar services that make it better than others. Some most prominent features are knowledge center, agile and structure testing, static testing, full traceability, improvement metrics, test management, requirements management, real-time information processing, etc. Moreover, the users can also coordinate through transparent workflows. Try it out; you’ll be amazed at all the things in this exciting software.