Sapiens IDIT
Sapiens IDIT Suite is an all-in-one software that provides policy, billing, and other essential features to help insurers with the claims process. It includes separate login portals for customers and agents so that they can access the relevant information and use the required features and functionality. The software includes multi-company, multi-lingual abilities and can be easily integrated with your business system. It is developed using modern technology and can run seamlessly on tablets, Desktop PCs, and laptops.
The software provides a feature-rich dashboard to give full visibility to both the agent and the customer. Other features include a CRM, customizable Business rules, and a user-modifiable workflow. Sapiens IDIT offers several advantages to the company. It is pre-loaded with advanced service libraries that allow for the quick promotion of new products. Agents/customers can instantly fetch authentic information from anywhere and anytime on any device.
Sapiens IDIT Alternatives
#1 ClaimXperience
ClaimXperience is a full-fledged collaboration tool that empowers people working as claim professionals to better collaborate with policyholders. It is developed to boost customer experience and lower claims handling expenses. It includes many popular features like video & content collaboration and a personalized dashboard for policyholders to enhance the experience of all stakeholders involved in the claims process.
The tool is available in the form of Desktop and Mobile Apps. The mobile app is highly responsive and renders properly on screens of all sizes, enabling you to download and use it across several devices simultaneously.
#2 Nuxeo Claims Management
Nuxeo offers a powerful Claims Management solution that decreases claims leakage and enhances customer satisfaction. It includes powerful tools that improve the effectiveness of your claims process and increase the morale of all the stakeholders, including adjusters, claimants, and agents. It provides some of the most desired features like Audit, Ingestion, Document editing, Classification, Check-in/out, Security, and File sharing.
Nuxeo Claims Management software adjusts to your requirements by offering high performance and flexibility. It includes a Federation component that synchronizes claims documentation between all your systems no matter their size, format, or type and combines that information with process automation to enable a flawless experience. The software uses advanced Artificial intelligence and Machine Learning technology to classify and evenly distribute claims documents. It scans claims history to identify frauds within the documents.
#3 Shift Technology
Shift Technology provides comprehensive solutions powered by Artificial Intelligence to empower insurance firms to make better decisions and increase customer loyalty and retention. It provides accurate data that places insurers in a good position to make the correct decision. It scans insurance claims and identifies potential fraud with a 75% success ratio. This characteristic maximizes effectiveness during investigations and leads to positive results for the insurance company.
The platform offers actionable insights coupled with in-depth reasoning & meters for fraud suspicions, equipping analysts/investigators with the necessary data to detect fraud in all business areas. Shift Technology is trusted by some of the leading insurance companies who utilize it to fetch Reliable & Secure information. It can easily be used alongside key systems, including Shift Subrogation Detection & Claims Fraud Detection and any other AI-based tool to increase performance.
#4 Bridge Claims Management
Bridge Claims Management provides top-notch tools to increase the effectiveness of claims management and settlements, leading to customer loyalty. It offers stakeholders involved within the claims process 24/7 access to reliable information. Administrators can create separate login portals and hand them to each party, enabling them to utilize the required information and features.
It is a collaborative platform that empowers authenticated users to create and load insurance claim documents. They can instantly add Notes, photographs, shipping records, and survey reports and provide their access to all other stakeholders. Claimants can check the status of their claims round the clock. It features a powerful documentation engine that allows for automated correspondence. This characteristic simplifies creating and forwarding letters, notifications, and any other correspondence without manual labor.
Bridge Claims Management includes an advanced Audit Trail that saves modifications to files, documents, and any other digital data, in a comprehensive, easy-to-navigate log. It offers high-performance reporting tools that enable users to scan insurance claim data and determine issues. Reports can be rendered in PDF format or downloaded as a CSV file to view on Excel.
#5 ClaimsXPress
ClaimsXPress is a web-based software that uses the latest tools and technologies to help you efficiently manage the entire claims lifecycle. It aims to increase the effectiveness of clients, managers, and claims analysts in executing their tasks. It offers all of the necessary features to oversee claims operations such as Deductibles, File & Document Management, Diaries, Automatic letter generation, Subrogation, Financial information, Letter Generation, and more. All of the mentioned components can run alongside Microsoft Products, enabling you to extract information and view it on Outlook, Excel, and Word without much effort.
The software includes functionality that records modifications such as add, update, remove fields within a table located in the transactional database. These changes can be viewed in the UI in the form of a report showing the modification, field name, the previous value, current value, and an ID of the person responsible for the change.
#6 Duck Creek Claims
Duck Creek Claims is a cost-effective claims management software that helps insurers increase the effectiveness of their claims and improve customer experience. It offers top-notch tools that include integrations, workflows, and reports to decrease expenses and satisfy your customers. It provides pre-loaded claims workflows that enable you to utilize powerful claim handling capabilities.
The software enables insurers to engage in productive conversations with policyholders and customers through their desired medium. Claim handlers can strike a conversation using multiple communication channels such as web, mobile phone, email, or text by utilizing the advanced APIs to boost the confidence of customers during troubling times.
Duck Creek Claims frequently releases software updates featuring in-demand technologies to help you better perform your duties. It also offers integration support with popular claims technology providers that include Roost home telematics, SPIXII Chatbots & Communication, Hyland Document management, FRISS AI & Fraud Analytics, WeGoLook Valuation Services, and more.
#7 ClaimsVision
ClaimsVision is a Multi-Line SaaS Claims Admin that provides powerful tools to empower multiple types of businesses including Commercial, and General liability, to increase the effectiveness of claims and improve customer satisfaction. It includes an Intake module which is a reporting form that can capture claim information from any device anytime. It uses an advanced rules engine that enables anyone to modify and enrich their businesses with intelligence capabilities without any coding.
It features a Finances module that can effectively process all the payments and expenditures. Users can generate Forms & Correspondence based on state, client, type of business, and any other condition. The software offers a Diaries & Notes component that enables Adjusters to administer and solve many claims in a short time. This component consists of other helpful features, including modifiable priority levels, due dates, spell checker, automatic and manual notetaking, sortable & searchable entries, and giving tasks to external users.
ClaimsVision provides a comprehensive Policy management module that consists of all the relevant details that offer in-depth knowledge on policy limits. Once a claim has been inserted into the system, a policy has to be in effect otherwise the system will prevent the administrator from opening claims.
#8 QIS Claims Management
QIS Claims Management is a feature-rich multi-product solution that consumes less time to advertise new products and ideas. It enables the administrator to increase the efficiency of their business and lower expenses. It empowers the user to customize the software based on their requirements, ensuring that services can better serve them achieve their goal. QIS Claims Management offers powerful functionalities, including Version and Module Satisfaction Levels, comparisons based on a company’s size, role, operation, and overall performance indicator & renewal dates.
#9 FINEOS Claims
FINEOS Claims is a software that helps customers to claim their insurance in the case of accident and health. The platform offers both individual and group claims services, and it can handle thousands of customers at a single time. It enables organizations to understand and increase their knowledge about their customers, and users can increase customer retention through the software.
The platform enables organizations to optimize and reconfigure the claims process to meet and gain insights into the changing situations. Moreover, it helps users to improve their customer service and gain detailed audit trails of their claim processes.
FINEOS Claims enables users to achieve better claimant outcomes by reducing claims durations through improved rehabilitation and better claim management. Moreover, its AdminSuite offers billing features that help in reducing billing leakage and automated cash applications. Lastly, it allows users to increase accuracy and compliance of their claims and helps in driving outcome-orientated engagement.
#10 ClaimCenter
ClaimCenter is a service provider to organizations to help to resolve their claims faster and to exceed their customer expectations. The solution enables organizations to optimize all of their processes by reducing their cycle times of processes and resources and allowing the staff to get access to real-time information. It allows the managers to define how and when reserves and activities are created.
The platform allows users to keep their activities and processes customer-centric to provide an amazing experience. Moreover, it enables users to empower their customers with digital self-service channels, and it ensures reliability on third-party service.
ClaimCenter allows users to embrace emerging technologies more freely, and they can extend the capabilities of their claims operations with different pre-built apps. Moreover, users can fuel up decisions in the right direction with the help of artificial intelligence. Lastly, it allows users to scale compliant with the rules and security measures.