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Diversified Billing

Diversified Billing is a popular Utility Billing Software used by some of the leading organizations to provide top-notch services to their customers. It provides an effective billing system that decreases the chances of human errors, and lets you begin with the desired type of meter reading, spot problematic bills before they are processed, and choose billing formats from the given designs such as pressure sealed, postcard, statement or letter.

The solution operates differently from similar services and is rules-based. It monitors the company operations, learns them, and then executes them with high efficiency. It is capable of learning day-to-day tasks like procedures, schedules, and policies, which reduces the responsibilities of employees as they don’t need to remember them.

It creates a Master Calendar using the knowledge gained in the learning phases and then plans and schedules all tasks in the ongoing utility billing cycle and as well as future ones. There is no chance of error as well because all the configuration is automatic, requiring no human effort. The major benefit provided to customers is the online portal which they can use to pay pending bills from any device from anywhere and anytime without hassle.

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Diversified Billing Alternatives

#1 EEM Suite

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EEM Suite is a reliable and stable financial software platform that enables businesses to adapt to different situations and serve their clients with full efficiency. It is suitable for all those looking to decrease expenses and greenhouse gas emissions without hassle. The platform gives large energy users the opportunity to adopt the best billing practices and scale their business operations. It can be used by many organizations such as higher education, local governments, airports, and more and takes little time to set up.

You can deploy it to Cloud, And Windows Machines. Businesses can become familiar with the technicalities involved through extensive documentation, Live Online, and In Person. The features that you can take advantage of include Meter Tracking, Benchmarking, Energy Price Analysis, Electricity, Emissions Monitoring, ACH Payment Processing, Load Management, and many more. Other notable built-in tools are Work Order Management, Metered Billing, Water, Online Payments, Risk Management, and more.

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#2 MyUsage

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MyUsage is a top-rated, stable, and reliable mobile application that allows you to access valuable information related to water consumption, electricity, and gas 24/7 without hassle. It comes in handy when you want to fetch information about the water, electricity, or gas consumption in the apartment and office. Just ensure they are connected to a smart meter and use the app to retrieve information from anywhere and anytime. The key benefits include reporting an outage, closely following water and energy consumption round the clock, viewing hourly data, finding everyday costs, and more. You can take advantage of the precise information provided by the app and use it to reduce your carbon footprint and easily manage expenses.

#3 El Dorado Utility Billing

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El Dorado provides a dynamic Utility Billing software that is used Solar power, Water + Waste Water, Property Management, Gas, and Electric Industries to manage the billing and enhance customer experience. It offers accurate and reliable data that allows small to medium-sized towns, property managers, and cities to effectively handle their operations and reduce the hassle.

The solution comes packed with many essential features, is 100% secure, includes more than 40 standard reports, and also gives you the freedom to customize your own reports according to requirements. It is easy to use and features a high-profile customer management module that saves pictures and documents in an organized manner. The end-user is guided through the billing process via a navigation bar.

You can process payments in no time at all by using online synchronization and save time by batch import. Other notable features include printing of receipts and statements, a full-fledged dashboard that shows service orders, current day’s payments, and open balances, and recording of move-in and move-outs. With the help of the software, the administrator can send copies of old bills, receive usage alerts, check usage for each customer, and forward email blasts to single or multiple groups of customers with a single click.

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#4 CIS Utility Billing

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CIS Utility Billing is a smart solution that offers many features for effective billing management. It is developed using the latest technologies such as Microsoft. NET and SQL Server. It is easy to use and gives you the opportunity to handle waste, water, sewer, electricity, and gas consumption 24/7. The full list of features includes IVR, Automated Meter Reading, Deposit Management, Company management, Usage Data Analysis, Tax Management, Rate Structure Management, Service Location Management, Work Asset Management, Event Alerts, and Process Scheduling, Credit Card and Echeck and many more. It is highly rated and is currently being used by multiple companies to enhance the customer experience.

#5 Rural Billing

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Rural Billing is an easy-to-use, cost-effective, and stable billing software built from scratch to fulfill the requirement of small and medium-sized utility companies. It is fairly prices which allows companies to buy it without thinking twice. There isn’t a requirement for any hands-on training because the software is simple to use and adapts to the changing requirements of your company. Rural Billing offers eBilling and Online Payments that make it easy to enhance cash flow and decrease expenses by a significant margin. It provides a professional support team that listens to the issues of the end-user and try their best to resolve them quickly. Other notable features include Handheld and Radio-ready, and setup simplicity, making it a desirable solution for many companies worldwide.

#6 MuniBilling

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MuniBilling is a fully cloud-based utility billing solution that offers numerous features such as an online portal from where your customers can view their balance and get payment information and essential modules like billing creation and inexpensive bill printing. You can retrieve all the data from any device without needing an Internet connection and from anywhere and anytime. This functionality enables the team to offer billing information to customers, which is updated round the clock.

It can be bought by small, medium, or large-sized companies without breaking the bank, thanks to the low and fair price. You can use it to fix various issues like retirement, staffing problems, and extended vacations. There are various features implemented in the solution, including Custom Fields, Service Orders, Card processing, 100% Security, Meter Integration, Lock Box, Integration, Printing Services, Card Processing, and Custom Notes. The most important thing is that it is cloud-based, which allows everyone to use it on any device without limitations or restrictions.

#7 Tridens Monetization

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Tridens Monetization is a cloud billing platform that caters to the need of various industries and business models like Travel, Logistics and Transportation, Software, Retail, Media and Entertainment, Communications, Finance, Energy and Utility, and more. It is designed to sustain High Volume Consumption-based events without crashing or going down. The platform comes with a Finance Management module that lets you monitor revenue, fulfill the collection of payments, assist your finance and accounting teams in their day-to-day tasks, and more.

Through its Billing and Invoicing section, you can send an invoice via email, split billing, use beautiful invoice designs, and handle files in various formats such as PDF, HTML, JSON, and XML. Other modules include Payments, Collections, and Dunning, Business intelligence, and Operations Management. It provides a web and mobile app that customers can use to check account balances, view pending bills and pay them online, review payment and consumption history, issue submission, and buy add-ons. Tridens Monetization offers connectors that make it easy for you to use it alongside multiple CRM applications, Taxation gateways, ERP applications, and Payment Gateways.

#8 Submeter Billing

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Submeter Billing is easy-to-use, comprehensive, and best-in-class cloud-based solution that allows small, medium businesses, and large enterprises to manage submitter reading and billing. You can integrate it with existing utility meters to measure gas, electricity, water and capture the consumption details for invoice generation. Businesses can use the software to store historic records so that the staff can easily check resource utilization audit logs and assist with important decisions now and in the future.

It comes packed with various tools that give professionals the opportunity to create custom rules for commercial tenant billings to help with invoice generation and keep the information updated in several accounting solutions by exporting data as CSV. Managers can check meter readings on their end and forward the invoices containing details of payments and charges with tenants. The end-user can take advantage of the built-in audit trail functionality to track meters and maintain a log of changes and view the records anytime.

#9 SilverBlaze

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SilverBlaze is a highly trusted consulting and development company that provides a customer portal for utilities to manage Telecom, Electric, Natural Gas, Multi-service utilities, and Water and Sewer. The Customer Portal elevates the utility billing customer experience that removes the need to wait in a queue and enhances their satisfaction. The solution is configurable, can be integrated with your existing tools, and gives customers the option to handle their utility bills whenever they wish.

The notable features include Notifications and Alerts, Customer Usage and Analytics, Billing and Payment, and Conservation and Demand. With the help of Notifications and Alerts, your customers can stay updated with all the information and make the right decisions. SilverBlaze also provides Smart Forms that allow everyone to share and receive the required details from anywhere and anytime without hassle.

#10 Quikwater

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Quikwater provides you with a top-notch, state-of-the-art billing software system that can easily manage refuse, sewer, and user-defined charges and enables you to elevate customer satisfaction. It comes in multiple versions, namely Ultra-Lite, Rural, Net5, with each having different rates. Furthermore, Quikwater offers training sessions with each variant so that the company can fully utilize its potential and avoid issues.

It is designed to handle an unlimited number of rate structures and customers and offers the best video tutorials and customer support. The built-in billing module makes it easy for you to print demand letters and mailing labels, perform a rollback on transactions, pay email and bills online, and modify bill formats according to requirements. Another module included in the software is Accounting, which allows you to view account history and historic billing reports, save time a lot of time thanks to the automatic month-end closeout, and utilize adjustment reports, cash and deposits transactions.

#11 Starnik

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Starnik is an affordable, comprehensive, cloud-based, and feature-rich Utility Billing Software that enables organizations to perform with high efficiency and get a full return on their investment. It includes many tools like business intelligence, billing, customer service, metering, and payments, which makes it an ideal solution for many industries. It is designed with the capability to work alongside existing processes, meaning you don’t have to make any modifications to existing processes.

It is cloud-based and thus can be accessed throughout the year from any location without any restrictions. Starnik conducts encrypted backup every 15 minutes to make it easy to restore data in case of any mishap. The applied security standard is PCI certified, protects serves, and reduces data redundancy. It is 100% reliable and has a name in the industry for providing unbeatable service and support at an affordable price, enabling you to call the support team whenever an issue occurs. It gives unmatched accuracy and can detect and spot inaccurate information the moment it is entered into the software.

This preciseness helps companies save tons of money every month. The best feature of Starnik is that it combines all your business operations in a single, complete solution, negating the need to have endless user accounts and unnecessary paperwork. Another great feature is that all the data is saved permanently and can be accessed anytime, giving you the opportunity to access records of the past 4 or 5 years without hassle. Other benefits include Fine-Grained User Control, Infinitely Customizable Reporting, and many more.

#12 Muni-Link Utility Billing

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Muni-Link Utility Billing Software is a cloud-based, full-fledged, all-in-one, state-of-the-art software that you can easily integrate and use alongside your meter and accounting software without hassle. It comes packed with E-billing and CASS certification to help reduce responsibilities and expenses. It includes a customer portal that enables customers to pay pending bills online, resulting in fewer calls from them.

All payments fulfilled via the portal are displayed in your account without manual effort. There is also no need to invest in hardware to run the software because it is fully cloud-based and, as such, is online every time, making it easy for you to get access to the data from anywhere and anytime. Another benefit is that you won’t have to pay separately to update the software as it is already covered in the monthly pricing.

The team behind Muni-Link Utility Billing software guides everyone about its usage to ensure they can run it without problems and unleash its full potential. The training is called “Steps to Success” and consists of various stages, with each stage focusing on a different topic. The benefits of the software include Data Security, Backup and Disaster Recovery, The Switch, Ongoing Development, Customer Service, and User Defined Services. Lastly, you can easily integrate the solution with Outsourced Print and Mail, Accounting/ERP, GIS, and Meter Reading Software.