Paid

Customer Alliance

Customer Alliance is a flexible reputation managing tool developed for both medium and small-sized businesses. Independent chains and hostels can use this software to gather the reviews and feedback from the guests. This feedbacks can be used further to make improvements in the business. After getting positive reviews, you can share the rating on multiple websites or online platforms.

The positive rating will help your business to make progress by attracting more customers. Customer Alliance also supports integrations with tons of third-party solutions and partners that make its work extremely fast and doesn’t involve any complexity. A simple user interface is provided through which the guests and other staff members can use it without facing the problem.

The software also helps you out to turn the positive feedback into an excellent rating of your business. There is also has an option that allows you to track the reviews of your competitor. Customer Alliance key features include review analysis, review invitation, semantics, WiFi questionnaire, and much more. It is commercial software and comes with multiple price plans, and each plan has its own cost and benefits.

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Customer Alliance Alternatives

#1 Brandseye

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Brandseye is a social decision generating and business management tool designed for organizations and government agencies. By using this, agencies can track conversations about their product or brand. This software also explains to you how you can drive the conversation of the business. With this, you can also eliminate the issues and can get a positive response from the brand ambassadors.

Brandseye facilitates you with the most elegant interface through which you can engage with multiple clients. It also allows you to perform various tasks at the same time and in the same window. This platform can measure organic conversations in more than 500 languages, which means now you can work in your native language.

The software is known as the best source of marketing and comes with all the modern marketing tools that make it an all-in-one solution. It also includes a reputation management tool that always keeps you aware of the reviews of clients regarding your brand and product. Detailed Metrics Reporting, Unlimited Dashboard, Media Monitoring Insights, Data Export, Competitor Benchmarking, Ticking System, and Conversation History are core features of the solution.

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#2 Birdeye

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Birdeye is a comprehensive brand, and product reputation management software helps you to make a strong bonding between your business and clients. By using this, you can collect reviews regarding your brand or product from multiple social media channels. By collecting the record of the reviews, you can make your organization better than before. It facilitates you with the easiest Interface and offers a modern dashboard that helps you manage all review related tasks.

An option of notifications is also available in this software, whenever any client gives a review of your product or brand, you will get a notification about it. By collecting the positive reviews of the clients, you can upload the rating of your company. You don’t need to take professional training to use this software. Birdeye comes in multiple packages, and you can purchase any one of them according to the size of your organization.

Like other Reputation Management Software, Birdeye also offers an integration system with most of the leading CRM and CMS platforms that make it easy to automate your review collection strategies. It also helps you engage your customers without altering workflow. The software also offers key features such as online presence, complete review management, and competitor analysis, etc.

#3 Famepilot

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Famepilot is a reputation managing software that helps you out to control your business or product reputation in the market. By using this, you can check customer feedbacks and can publish them on multiple social media platforms. The software includes an option to track a competitor’s product reviews on several platforms.

This software keeps your business monitor and provides an accurate performance report. API integration is also present in this software that makes it better than others. There is also has an option that allows you to share the invites in a QR or a printed form. An exceptional dashboard is available in Famepilot that helps you to learn and use this software easily without making any mistake.

With this, you can also manage the location and contact information. As compared to all the other similar platforms, it makes it easy to manage the campaigns and offer a lot of tools to automate several tasks. After gathering the feedback, you can measure the rating of your product. Famepilot’s most prominent feature includes API integration, White Label Solution, Performance Report, Custom User Alert and Response Management, etc.

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#4 Reviewpush

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Reviewpush is a review tracking tool designed for all sizes of businesses. The main objective of this software is to request testimonials from satisfied clients. By using this, you can gather the reviews of multiple clients and can also publish them on the various online platforms. Through this software, you can expect reviews from multiple locations in one place.

The Interface of this software makes it easy for you to use it and contains all the key services and tools that you need to get a maximum review. You can keep all of the review aggregator websites in review with Reviewpush. It keeps you updated with the latest review posted by any client related to your product. Sometimes, customers want to see the complete information about the company, so if your company profiles remain incomplete, this software notifies you to complete the remaining parts of your company profile.

Reviewpush is a customized and personalized platform that can understand your needs, and it allows you to make changes in it that make it better than others. There is also has a multi-level reporting system that helps you know about your campaign and service. Its key feature includes multi-location monitoring, missing profile alert, in-email response option, and more.

#5 Reputation Shielder

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Reputation Shielder is a reputation for managing software or a platform that facilitates you with professional tools. Its advanced tools used for discovering and responding to online reviews, multiple client’s inquiries, feedback, and comments. By gathering reviews from various customers, you can bring a lot of improvements in your business.

The software helps you out to keep the demands and reviews of the client in the record, and by fulfilling these demands, you can make a strong relationship with the customers. Reputation Shielder also includes marketing, operation analytics, sentiments analysis, online reputation management, local messaging, and social media platform monitoring that makes it better than others. This platform provides you with an elegant workplace that is straightforward to use.

The dashboard of the Reputation Shielder keeps you update with the latest news and also provides you with the consumer reviews, marketing, analytics, operations, and even insights so that you can make a better business decision. It is a commercial reputation management software and comes with multiple price plans. Each plan has its own cost and core advantages.

#6 Chatmeter

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Chatmeter is a renowned local brand managing solution that comes with multiple features that help you to organize business smoothly. The software includes a comprehensive dashboard where you can access data related to the reviews and manage a variety of tasks. It also provides a facility of notification through which companies come to know about the posted testimonial immediately.

Chatmeter allows you to create exceptional reviews from the sentiments that you have gathered from your clients. It also facilitates you with customizable SMS messages and emails as well as landing pages that make it more interesting. Like others, it also has lots of templates created by an expert team. You can easily pick each one and customize it by using its tools.

One of the best facts about this solution is that it comes with an SEO management system through which you can increase your business ranking on the local list. It also allows you to calculate the visibility in the major search engines and also in other platforms like Yelp and YellowPages. You can also perform drip surveys and campaigns for the publicity of a specific brand.

#7 Frontify

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Frontify is an online web-based product managing software that is an ideal choice of agencies, enterprises, and companies of every type. It helps you to enhance the consistency of the brand from both outsides and inside of the company. The software comes up with a smart user-interface that is much easy to learn and use.

You don’t need any practice to use this software because it is easy to use and comes with a user manual or guide. Through the customized guide, you can explain how your products need to be designed and which elements should be a part of it. To make the personalized guides attractive, you can add a variety of images, color palettes, fonts, and logos in it. Frontify provides a well-designed brand portal through which you can create teasers that will highlight different tools, UI patterns, and branding definitions.

One of the most interesting facts about this solution is that it comes with dozens of templates that are uniquely created by an expert team. You can easily choose and modify each of its templates without any limitations. You can also use Frontify to work on the designs of a brand through an ordinary project workflow. Collaboration Tools, Smart Content Blocks, Role-Based Permissions, Photo Albums, Multi-Languages, and Data Import and Export are also key features of the solution.

#8 Rize Reviews

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Rize Reviews is a reputation managing software designed for collecting feedback and testimonials of the clients. It is ideal for both large and medium-sized organizations. The software helps you out to track the reviews of the customers as well as publish them on multiple online channels to make progress in business by introducing their product in the market.

According to some reports, 70% of buyers select the product by going through reviews and recommendations of the ex-users. By using this, you can easily and quickly monitor the progress of your business, feedback of the clients, and much more. By introducing your product on multiple platforms, you can get hundreds and thousands of feedback around the world with this solution.

It is straightforward to use and offers a quite simple interface that is full of modern tools and features. One of the best facts about this solution is that it offers WordPress plugins and Joomla models that make it easy to show reviews on your sites. Rize Reviews other prominent feature includes auto-schedule emails, automatically send follow up emails, mobile-friendly landing pages, and more.

#9 Qualtrics CX

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Qualtrics CX is a customer feedback management software designed to collect the feedback of the customers to maintain the business. A first predictive intelligence engine is installed in this software that is known as iQ. This iQ automatically calculates and predicts the key drivers of the customer experience with your company.

An option of conducting surveys is also present in this platform that helps you out to collect the information about multiple clients through the pulse and transactional surveys. The net promoter score of this software is used to provide a rating by keeping the specific criteria in view. It keeps you update with the latest feedbacks.

Qualtrics CX allows you to manage the business efficiently by using its features. The simplest Interface is designed for you that is very easy to understand and use. It provides a facility for taking a pulse on your expectations and reactions in a good manner. Like most of the similar software, it also offers a dashboard where you can easily access all tools and features.

#10 SocialMediaWall.IO

Freemium
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SocialMediaWall.IO is a social media aggregator that lets you create your social wall for events and websites, fill it with content from any of the most popular social media platforms, and share it with your fans. You can create your own Social Wall in minutes and create an endless experience for viewers by mixing up posts from various different social networks. It’s never been easier to get more audience engagement.

Interact with visitors on Social Media Wall pages by allowing them to comment, like posts, share posts through other social networks, among other things. Moreover, it allows you to integrate into any website or event stream using its simple embed code or RSS feed. Make the most of your Social Media Wall by adding some unique elements to make it stand out from others.

SocialMediaWall provides a simple and less intrusive way to share posts from social media networks. Facebook, Twitter, Google+, LinkedIn, and Tumblr posts can be easily shared on any website or event stream. Get one standard JSON data to feed on multiple social feeds. Enter your hashtags, profiles, and all other social feeds on your social wall. Get JSON feed using REST API. All in all, SocialMediaWall.IO is a great tool that you can consider among its alternatives.

#11 Taggbox

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Taggbox is a user-generated content platform designed to help marketers and publishers create and publish branded UGC campaigns across different marketing touchpoints. It includes both a SaaS platform with advanced features for managing, accessing, curating and publishing user-generated content with easy-to-use templates, as well as an API for developers to integrate Taggbox with their existing websites. Basically, this provides more opportunities for marketers to tap into the power of social media professional quality photos from the Instagram feed without requiring technical expertise.

Taggbox derives its name from the tracking tags that consumer brands include on their products to help customers remember what they have purchased. The platform empowers consumers to tag their own photos of products, share them on social networks, and then collect the data generated by the tags to create branded UGC campaigns. Attract, engage, & convert audiences with UGC and social media wall in any type of event or on digital signage and in-store screens. All in all, Taggbox is a great tool that you can consider among its alternatives.

#12 Olapic

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Olapic is a platform for marketers and brands alike to create and distribute their content. It is a visual marketing tool that captures user-generated photos of your products in real-life settings and delivers those images to your customers, so they see how the product looks on the outside, not just on the screen. This marketing platform creates and delivers high-performing content to help you grow your business, such as real-life pictures of people using or interacting with your products, e.g., shopping for clothes or applying makeup.

Olapic accomplishes this by displaying the content, so it is easy for consumers to digest and share, especially across social platforms such as Instagram, Facebook, Twitter, Pinterest, Reddit, Snapchat & YouTube. Another benefit for businesses will be that it allows you to post photos on walls in order to get more views before being shared. You can also create a video or a slide show with images from accounts and have them transcribed into text by a fully automated algorithm.

Curate high-volumes of best-in-class content in a scalable, safe, and timely manner based on your brand guidelines and goals. Build unique gallery and carousel layouts all customized to your liking and needs or leverage our API for complete custom visuals. All in all, Olapic is a great tool that you can consider among its alternatives.

#13 Slidesome

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Slidesome platform allows you to create and display a real-time slideshow for any occasion. Whether you’re hosting an event, selling products, or just want to share memories with friends and family, its simple interface will help you bring your presentation to life. The most important new feature is a random order mode, which will automatically display all your slides in random order.

There is another remarkable change that is support for modern screens with device-specific pixel densities, making Slidesome look better on laptops as well as tablets and smartphones. In a single-screen slideshow, the user experiences the same sequence of slides on multiple devices at once. Though it’s not possible to do a full-screen video on mobile devices, it does provide a reusable slide transition animation that plays across all devices.

The feature is there to help with readability and recall. If you’re sharing a presentation file or publishing a live slideshow, Slidesome lets you easily embed a live presentation into your blog or website for comments from your audience. The embed code is simple and doesn’t require any additional scripts; you can update it yourself by updating the slides shown in your gallery. All in all, Slidesome is a great tool that you can consider among its alternatives.

#14 SocialWall Pro

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SocialWall Pro is the best new way to get social media and influencers talking about your event. This makes your booth an interactive visual experience that makes your brand stand out from the crowd. Its innovative digital display solution allows visitors to interact with your booth in new ways. With SocialWall Pro, you can create an experience that will get visitors talking about your brand before, during, and after your event. Consider it a perfect companion for trade shows, conferences, roadshows, meetings, product launches, or any other business or consumer-focused event.

The content collected can then be used to create videos, animations, or even social media posts that are shared on the web to drive engagement around an event and brand. Use it to create content for your website, YouTube channel, Facebook page, and other social media channel accounts. It can also help you automate the process by connecting SocialWall Pro directly to online platforms like Twitter, YouTube, and Instagram. All in all, SocialWall Pro is a great tool that you can consider among its alternatives.

#15 Dialogfeed

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Dialogfeed is a social media aggregator that allows you to you can monitor, publish, boost and engage your audience with the best corporate content and UGC/Shopable Content on all of your touchpoints. If you’re a business owner struggling to get new followers or likes, or if you are looking for a quick way to boost your social media engagement, Dialogfeed is for you.

With this platform, you can curate the best content from all over the web, organize it in one place, and create beautiful campaign pages in minutes that are easily shareable with Facebook & Twitter. You can also add interactive features to the campaign pages to spice them up and make them more engaging for your visitors. Dialogfeed can handle all social media platforms like Facebook, Twitter, Google+, and multiple RSS feeds.

Analyze what content is performing best on social media sites such as Facebook, Twitter, and Google+. With the dashboard, you are able to monitor all sorts of social media sites. You will get this information without having to post or tweet anything and get an overview of how many times a certain piece of content has been liked or shared and how much traffic it has generated for your sites. All in all, Dialogfeed is a great tool that you can consider among its alternatives.

#16 WhatsHash

Freemium
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WhatsHash is a CRM platform that helps the users to semi-automate their business workflow with the CRM alike features. The software allows the users to create customer profiles, save their media and messages, and run polls on it. Moreover, it enables the users to send quick replies repeatedly with a single click.

The software enables the users to save additional information on their customers, such as their email, etc. to know them whenever they appear unexpectedly. Users can save the media files and can filter them according to their needs.

It comes with a tag feature that allows users to apply tags to messages, contacts, or media, which help in managing the content more effectively. WhatsHash has a selling advantage as it helps businesses in increasing their conversion rate through the full-fledged CRM. Lastly, users can create polls in WhatsApp with it that helps brands in building their loyalty.

#17 Thryv

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Thryv is a complete suite for local businesses to help them in running and growing. It enables business owners to manage appointments with clients and helps them in communicating with them to strike a deal. The CRM software of the platform allows the users to upgrade their contact lists and provides them a detailed list of their leads and customers.

The sales and payments feature enables the businesses to manage their invoice, issue them to the customers, and get paid on time. It provides a communication platform that allows companies to communicate with their customers via text and email from a single place.

Thryv helps the businesses in managing their appointments by syncing their calendar and enables them to manage their team projects effectively. It allows companies to maintain their reputation by replying to the reviews instantly. Lastly, it offers businesses an online presence both on websites and social media.

#18 Tagboard

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Tagboard is a robust reputation management software specially designed for organizations to gather data on multiple social media platforms. It provides the option of categorizing social media data by using the hashtags. A lot of features are installed in this software that makes it perfect for marketers, end-users, and agencies, including live tools and Google extensions.

A keyword filter is also a part of a Tagboard that helps you out to search for the most popular keywords. The software provides a facility for transforming the content of social media into attractive and comprehensive displays. These displays can be reposted, redisplayed, and embedded. By using this platform, you can run social media campaigns in a visual format that attracts the audience towards the offer.

Not only the visual campaigns, but you can also sift through the block offensive content and social media posts. This software keeps you update through the notification options. Tagboard offers a quite simple and easy to understand dashboard where you can access its all tools and features. Its core feature includes real-time notifications, social media metrics, integration with social platforms, and many more.

#19 Hashslider

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Hashslider is a platform that offers live Twitter and Instagram slideshows to your events. It takes your event booking and transforms it into a welcome to paradise. From beautifully designed presentations to customized photo galleries, our team creates personalized multimedia slideshows for your event that will be remembered long after the event is over. We provide personalized HD video that captures the essence of the day.

Hashslider was created with a vision of making multimedia experiences more realistic and memorable for all events. Every event is unique and deserves a personalized multimedia experience. The team consists of expert videographers, photographers, graphic designers, and developers that work at your side to ensure your event’s slideshow is as captivating as the day itself. All in all, Hashslider is a great tool that you can consider among its alternatives.