Contact Management Software creates opportunities for companies to combine their sales process and activities with their leads accurately. It eliminates the hassle of contacting the wrong person while selling the product. The software provides you with complete detail of the contacts that are interested in your products and services to increase your sale. It offers you a comprehensive visual dashboard that allows you to view all of your clients and leads, and you can access their information in a single click. The software provides you with the complete details of the communication happened between the leads and the sales teams. It offers extensive reporting services that provide performance and conversion reports to help you make better decisions in the future. Its cloud-based deployment enables you to access the software anywhere. Sales teams can add notes directly with the contact to know the details of their communication and can categorize contacts into groups.

20 Best Contact Management Software

#1 Zoho CRM

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Zoho CRM is a leading web-based CRM solution designed to attract, retain, and satisfy customers to grow their business. Its core functionality is lead and contact management, but it also sells pipeline management and purchase control. The user can already assume what these features can do when bundled together, uniquely when placed on the revamped and easy to use interface, which is so typically about Zoho.

The best thing about this application is that its home screen includes ten different components, and the main module navigates panel still placed on the top for easier searching. Zoho CRM also offers a customization feature that allows the user to create a dashboard that makes it more stunning.

The solution offers a wide range of core benefits, most of which related to closing more sales and attracting more customers. With this platform’s help, the user can easily manage customer accounts, such as monitoring all accounts from a shared database, view location, and purchase history for cross-selling or upsell opportunities. Zoho CRM also includes a list of prominent feature that makes it better than others.

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#2 Weclapp Cloud CRM

Freemium
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Weclapp Cloud CRM is an easy cloud-based customer relationship management software that allows companies to gain new customers and retain them. The platform helps companies in identifying customers and generating leads while maintaining a long-term relationship with them. It also provides comprehensive information to the brands about their new customers, which increases customer satisfaction.

The platform offers a communication platform also, which enables the companies to interact with their customers and enables them to check old conversation of them with the customers. Weclapp Cloud CRM provides users with campaigns through different channels that attract prospects to their services and products. It enables sales teams to convert their contacts into sales through the systematic lead management feature of the platform. Moreover, for customer retention, the platform allows users to stay in touch with their customers and inform them whenever the client sent them an email.

Weclapp Cloud CRM offers companies an effective collaborative platform that allows employees to chat with each other and enables managers to distribute tasks anytime from anywhere to everyone. Furthermore, it provides secure online storage for all documents which can be accessed from anywhere by the whole team. It comes with a German company certified security service of ISO 27001, which offers the storing of data in an audited FFM computer center. Weclapp Cloud CRM comes with a free trial and a paid version, while customer support is available through email and phone.

#3 Perfex CRM

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Perfex CRM is an online self-hosted customer relationships management platform that allows you to grow your business with robust integration services. The software packed with all the tools that aid with the effective running of your organization to enhance productivity. Perfex CRM eventually fits for all small and large businesses, freelancing, and many other uses.

This software is hosting services like manage customers, projects, original invoices, real-time estimations, and more to count. Perfex CRM is making its mark with a project management tool that aids you in tracking business expenses and allows you to bill and spend on tasks with valuable customers. The software is featuring a robust management platform that permits your staff members to assign them duties for the effective running of the projects.

Perfex CRM is facilitating many organizations with advanced features including one-click invoices, create an excellent looking proposal, record and receive payments, different managed contracts, send surveys to lead, goals tracking, creation of various custom fields, and more. The software reduced the management complexity for entrepreneurs and automated the management system with its robust technology.

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#4 Oracle Siebel CRM

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Siebel CRM is a digital transformation providing software that lets your organization proceed with its digitalized journey in an effective way. Now you can innovate robustly and proactively with Siebel CRM on a cloud platform that allows you to reimagine your business.

Siebel CRM has the feature of Oracle’s investment with continuous and fast delivery that assists you in taking advantage of the Siebel updates, and It gives the best user experience. Siebel CRM has many featured resources such as Portal, video, community, and webcasts.

Oracle has many applications to offer, such as enterprise resource planning, human capital management, marketing, sales, and more. Besides, it also provides many industry functions to open a path to success, such as automotive, construction, consumer products, healthcare, hospitality, financial services, and many more things to add.

#5 CommitCRM

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CommitCRM is a cloud-hosted IT platform that helps you to integrate the operation of CRM, service & sales management and solve billing queries with ease. It is available with the mobile and desktop platforms such as Windows, Linux and compatible for small-sized and large-sized enterprises to scale up the efficiency & productivity of IT businesses.

It has a simple and intuitive interface that allows easy installation with minimal training to track and stay on the things. The solution provides sturdy and robust PSA features that manage the services providers and automating IT services based on the feedback of the user. It allows storing data in your own servers, such as on promise or cloud server.

The tool gives the facility to use the advance APIs and direct database access for the sake of external reporting. It has a user-friendly customer web portal that enables you to access data anytime, anywhere. CommitCRM manages the service tickets efficiently and provides quick responses to queries to improve the consistency and efficiency of your team.

The core features of CommitCRM includes work order management, service history tracking, contract management, quotes & estimates, and many more. The tool’s IT service features are Knowledge Management, IT Asset Management, Self Service Portal, Ticket Management and Call Center Management as well. It integrates with many third-party software like the MS office, QuoteWerks, QuickBooks, etc.

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#6 KarmaCRM

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KarmaCRM is a customizable customer relationship management tool designed to maintain sales and creating a strong relationship with customers. It supports desktop and mobile platforms such as iPhone/iPad and Android. It uses a cloud-based and open API deployment and compatible with small-sized and large-sized businesses to scale up the relationship.

It has a productivity tool that enables you to customize workflow and manage the contacts, tasks, clients, and customers with ease. The tool provides a single platform to collaborate with team members and track their performance as well. It streamlines the activities daily for the sake of batter productivity and responsiveness.

The core features of KarmaCRM include sales leads evaluation & identification, sales management and assignment, user rights and permission control, integration & social profile search, and many more. It gives the alert notification on mobile phones using the SMS text alerts feature and it integrates with multiple third-party apps.

Additional features of KarmaCRM are Email Templates, Task Templates, Task Color Coding, Optimized Dashboard and more. It offers a free trial as well as secure pricing plans such as Light, Professional, and Professional+ to unlock unlimited feature options.

#7 Virtuous CRM

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Virtuous CRM is a Donor Management, CRM, and marketing automation software solution designed for non-profit organizations and charitable institutions. It is a complete solution designed to help users manage their relationships with their donors and partners to grow their donor base further. The software comes with features that allow you to better understand your donors through its user-friendly contact management features and data-rich contact views. It comes with a powerful engine that allows you to scan and scour all your donors, social media profiles, recent activities, and posts to help you know them better.

Virtuous CRM is also best for those looking to build a local donor base and supplies you with an integrated maps view that displays all nearby potential partners and donor’s that can relate and will likely support your cause. On top of that, you can measure your donor engagement over time, document and then access their history to help you create and implement effective marketing strategies based on actual data. It also includes core features such as powerful CRM features, personalized donor communications, task automation, online giving, and much more.

#8 DigitalCRM

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igitalCRM is an online CRM (customer relationship management) platform that takes all your leads, customer information, and sales data into a centralized place. It makes it easy for you to manage and maximize them to enhance your sales, build your client base, and increase your business.

It does this by automating all the major processes, including lead management, sales pipeline, and customer acquisition, as well as marketing, among others. The solution also comes with all the features you need to help you stay on top of all your customer relationship management processes and workflows that include a comprehensive dashboard, contact management, reports and analytics, lead management, and sales pipeline management.

With this, you can easily capture leads automatically from a variety of sources such as websites, mobile platforms, emails, and CSVs. On top of that, DigitalCRM also automatically categorizes all your contacts based on their lead status. As compared to all the other leading platforms, it is quite simple. You no need to learn any IT skills, follow its guide, and enjoy it all features.

#9 Agile CRM

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Agile CRM is an all-in-one platform for different organizations that offer marketing, sales, and service features. It keeps all the data, including sales, marketing, and service, secure into a single place with consistent messaging. It keeps high privacy to prevent the data leakage of an individual or an origination. Furthermore, its modern integrations, features, implementation, and support make things easier for small and growing businesses. Thanks to its easy-to-use interface that overcomes all the technical knowledge challenges for non-technical users. It also includes reporting and analytics features for observing your business progress.

It offers a cloud-based service, which is simple, fast, and mobile-ready. It gathers real-time customer data and makes it accessible for the owner. The Full telephony integration grants full support for creating social campaigns, sending emails, SMS texts, and newsletters. As a marketing solution, the software speeds up your marketing workflows through automation and user-friendly design. With the help of this, you can easily create custom landing pages that enhance conversion rates and optimize social media marketing efforts. Agile CRM offers quite a simple and easy-to-understand dashboard where you access all tools and features. Its core feature includes contact management, email marketing, help desk, canned responses, feedback management, gamification, etc.

#10 Movegistics CRM

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Movegistics CRM is a comprehensive CRM (customer relationship management) software solution created for real estate industry players. The software provides users, from individual agents, brokers, developers, and franchises to large realty firms and agencies, with marketing and advertising solutions.

It is one of the best pioneering real estate-specific CRM solutions that incorporates every area of real estate marketing and sales with a unified and robust solution. The software gives real estate professionals the platform they need to effectively and efficiently address the problems they mostly face while remaining significant and highly productive in the competitive marketing landscape.

Movegistics CRM is not just a CRM solution for real estate. It provides features like Property Matching, Pre-Integrated Website and Content Management System, Franchise Network Framework, Two-Way Email Synchronization, XML Generator, Email & SMS Marketing Campaign Management that make it more addictive.

The best part about this software is that it is fully customizable; you can scale up and down that make tweaks on the solution’s configuration and tailor the overall system to make it work for you the way you want it to.

Movegistics CRM also includes key features such as intelligent CRM, analytics and reports, ad and flyer creation, templates, XML generator, and pre-integrated website and content management system, etc. There are three different price plans, and each plan has its features and cost.

#11 Veeva CRM

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Veeva CRM is a powerful, fully integrated, and multi-channel customer relationship management software designed for the life sciences industries such as drug companies, healthcare organizations, medical institutions, and lots of others. The software feature a single platform to plan and execute a CMR program from account profiles and influence networks to sales reporting and engagement history across multiple channels.

Whether for lead generation, meetings, emails, or contact centers, the software integrates these functions in the seamless ecosystem for valid. With this, you can easily measure performance and key indicators around channels while maintaining a central focus on the customer.

Veeva is a comprehensive CRM tool that comes with all the primary tools and services and some new features that automatically manage your work. Likewise, you can scale up or down the elements that depend on your needs without compromising the system’s other users.

The solution also offers prominent features such as unlimited customization, extensibility, mobility, report history tracking, unlimited custom apps workflow, pre-built integration, role permissions, custom app development, etc. There are two different price plans for this CRM solution, and both plans have different costs and advantages.

#12 Pareto CRM

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Pareto CRM is a Customer Relationship Management (CRM) software solution that allows businesses to organize their workflows, monitor their overall progress, and keep every team member on the same page. It is one of the best alternatives to Livespace and offers all the core features with a new dashboard and various tools to deliver a more realistic experience.

The software is created for small and medium-sized businesses. It helps users cover all facets of operating services and project-oriented businesses from planning tracking, payment facilitation reporting, communication invoicing, and more.

Pareto CRM eliminates all the dispersing of your team as well as a client around the different applications. It also helps you to operate your project focuses on business. With this CRM, you can also be able to manage your client and their information easily while staying on top of your projects, schedule, and finances are all a breeze.

Pareto provides you with a complete overview of all your projects, including all the essential details, tasks, status, etc. The software introduces a new simple and easy-to-use dashboard to manage your complete project without any limitation. Pareto CRM also has a list of core features that make it more powerful for all businesses’ sizes.

#13 SAN – CRM

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SAN is an all-in-one feature-rich customer relationship management software that will empower your business to optimize business operations and gain a long-term competitive advantage in the market. The software specially designed for those businesses that want to track all customer information and interactive in a single platform to follow more leads.

Its marketing automation, lead management, sales data, and partner management applications let you follow these leads until they are ready for communication. The solution can also increase the sales team’s productivity, whether they are on location or at the office.

Unlike most of the CRM solutions, it also has mobile applications for Android and iOS devices featuring real-time data from dashboards and custom reports. The dashboard of this software is quite simple and offers a customization system that means you can easily change or create your custom dashboard.

SAN – CRM also includes core features such as campaigns, accounting features, customer support, case management, email marketing, invoice, solution management, contact management, lead management, sales tracking, web forms, manage quotations, import, and export data. It is a commercial CRM software and has different price plans.

#14 Daylite CRM

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Daylite is a CRM software for small businesses that helps you to organize all your notes, emails, sales opportunities, calendars, tasks, and contacts in a single platform. On top of that, you can like people to track relationships, emails to projects notes to calls, and all the other similar activities.

It makes it easy to find anything that saves you a lot of time. Daylite is a reliable and robust solution that comes with all the primary tools and services that help you to manage all business tasks without any limitations. You can keep all customer info in a centralized place, such as your call, notes, sales, meetings, and project-related them.

Likewise, you can store all projects in a single place, including people involved, tasks, and correspondence. With this solution, you can access your info anywhere with your mobile device, plus you can have offline access and when an internet connection is restored.

The application is automatically synced and update your device’s information in the system. Project management, task management, teamwork, mobility, linking, smart lists, reporting, and calendar management also features of the solution.

#15 Fundly CRM

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Fundly CRM is a donor management system that serves all factions or nonprofits, clubs, charity and all the other accusations. It is a web-based application specially designed with efficiency and effectiveness in mind that help every nonprofit make the most of the insights, communications and connections that inspire action.

The interface is user-friendly, and the user does not need prior training to operate it, help to raise more money, track donations, enhanced membership and be constant communication with your supporters. It is one of the best alternatives to SignupGenius that offers all the similar services with some new features that make it better than others.

The best part of the platform is that it is fully customizable that allows campaign managers can create custom web pages that are mobile-friendly to launch donation campaigns and calendar. They can also add images, and video owns its mission and activities that make it more interesting.

Fundly CRM also includes prominent features such as event management, custom web pages, reporting capabilities, task and interaction capabilities, membership management and ease of communication etc. Moreover, the platform also offers integration with different platforms, including Facebook, that allows fundraisers to broadcast their campaign messages to their supporters.

#16 CampusNexus CRM

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CampusNexus CRM is a powerful campus management system that allows you to manage your complete system to maximize staff efficiency, productivity, and quality with mobile technology. It is one of the best alternatives to IEPWriter.com and offers lots of new features and services that make it better than others.

The addictive thing about this platform is that it offers a powerful campaign workflow engine that enables you to create and deliver meaningful, personalized, and relevant communications to specifically targeted segments of your audience across multiple channels.

Just like the other similar platforms it also offers customization option that allows you to add or create your own setting with the help of a powerful dashboard. The app features payment getaway, manage constitution communications history, event management, app management, portal, APIs, and rule engines. CampusNexus CRM app offers multiple price plans, and each plan has its own cost and benefits.

#17 CallFire SMS

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CallFire is a leading SMS messaging platform that allows you to engage customers around the globe for your brands. The platform enables you to send a sales message or to do promotions of your brands and sends notifications, and you can reach thousands of customers instantly. CallFire SMS is making its mark via providing the combination of text with voices and the ability to send a group text and provides you with affordable plans and flexible use of credit of calls and text interchangeably.

The software is dispensing marketing services around the globe in many sectors that include banks, mobile companies, public services, business, and custom messages. CallFire SMS designed mainly for small organizations to continuously alert their customers. There are multiple features to offer that are customizable messages, rent keywords, contact list from CRM, extensive reporting, auto-replies, Testable local numbers, and more to add.

#18 C-insight

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C-insight is an all in one association and engagement management platform that provides you with agile CRM integration that automates the business progress in less time. The software facilitates you with the significant actionable insight that offers in-depth data analytics via reports that help you to take a situational decision that makes organizations grow and engage the customer with a high level of satisfaction. The association management is making its mark with multiple facilities that are dues management, e-mail marketing, financial management, member portal, event management, and more.

There are numerous cutting-edges solutions available that are integration, list management, data clean and enhancement, integration maximizer. The salesforce integration sets up a good platform of connecting an organization that enables you to send marketing data to any company that uses a similar integrated system that permits you to have a sizeable recurrent revenue system.

The list management provides you with the option of promoting the B2B marketing list that makes manger deliver more productivity, results with efficiency and innovation, and providing you with the tools whether you want to extract, segment, and sell data online. The clean and enhancement offers matching, audit, and enhance client’s file against your reference, and lastly, integration maximizer lets the owner with more relevant information to boost up productivity.

#19 Amilia

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Amilia is an online registration and membership management service providing software that allows you to manage your business work with ease and with fewer hurdles. The software facilitates you with an online listing of the individuals that required no manual work and all the information saved in the registration form, and you can find any organization according to need.

The online registration provides you with online billing and payment, custom forms, fully flexible scheduling, custom forms, web marketing tools, and much more. Amilia lets you get the most relevant information related to your client with an agile CRM database. The platform provides you with the multiple resources that are blogs, webinars, brochures, a whitepaper that develops basic concepts about its installation procedure.

The platform permits you with tracking of performance and progress with real-time tools and insights, and you can reach the audience that automatically turns in clients with its services. Amilia is dispensing accurate reporting in real-time that offers to standardize and user-friendly templates, automatic reconciliation reports, cost recovery insights, and adaptable accounting approach.

#20 eMove

Freemium
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eMove is a platform that enables the logistics companies to provide quotes to their customers and assist them in getting more leads. This CRM platform helps the companies to manage all their customers and potential leads in a single platform. This cloud-based platform enables the users to present quotes to the customers even when they are away from the office.

The Job management feature enables users to manage all contracts and jobs of the staff through it from the initiation of quotes to their finalization. There are no hidden charges; everything is transparent, which keeps the customers’ trust intact. It works efficiently with all the currencies and enables the users to manage and maintain the business with reports.

eMove has many key features such as Lead/Dispatch Management, Billing/Invoicing, Quotes/Estimates, and Work Order Management. It provides users with the necessary security and privacy for their data. eMove comes with a free trial and a paid version and supports web and cloud-based platforms. Training is available online and in-person, while technical support is available both online and during business hours.